Frequently Asked Questions

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Looking for answers? Check our FAQs. Need more help? Our team is ready to assist. Contact us today.

What are your store hours?

Our store is open from Monday to Friday, 9 am to 9 pm.

Do you do commissions?

Yes, please view our “Pricing Page” for more information!

Do you have a return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can send it back within 30 days for a full refund or exchange. Please note that some items, such as clearance items, may not be eligible for return.

Can I place an order online?

Yes, you can place an order online through our website. We offer convenient online shopping and secure payment options. Simply browse our catalog, add items to your cart, and proceed to checkout.

Are your pieces ethically sourced?

Yes, we outsource all of our specimens from verified ethically sourced bone vendors. The animals have died of natural causes such as hit and runs, etc.. If you have any concerns, feel free to message us for more information!